Find answers to common questions about our utility bill analysis service
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General Questions
How does WhyTheHighBill.com work?
Simply upload a photo or PDF of your utility bill. Our AI analyzes it instantly to identify usage patterns, potential savings, and billing errors. You'll receive personalized recommendations within seconds.
Is my personal information safe?
Absolutely. We use bank-level encryption and immediately separate your personal info from bill data. We never sell or share your information. Bill images are deleted right after processing.
Is the service really free?
Yes! Basic bill analysis is completely free. We may offer premium features in the future, but core analysis will always be free.