Frequently Asked Questions

Simply upload a photo or PDF of your utility bill. Our AI analyzes it instantly to identify usage patterns, potential savings, and billing errors. You'll receive personalized recommendations within seconds.

Currently, we support electric, water, and gas bills. We're working on adding support for internet, phone, and other utility bills soon.

No account is required for basic bill analysis. However, creating a free account lets you save your analyses, track savings over time, and receive personalized recommendations.

Our AI achieves over 95% accuracy in reading and analyzing utility bills. We use advanced OCR technology and machine learning models trained on millions of bills.

Our analysis includes usage breakdown, cost comparison with local averages, identification of billing errors, peak usage times, and personalized recommendations to reduce costs.

Most bills are analyzed within 5-10 seconds. Complex bills or poor-quality images may take up to 30 seconds.

Absolutely. We use bank-level encryption and immediately separate your personal info from bill data. We never sell or share your information. Bill images are deleted right after processing.

We analyze your bill to provide recommendations and then anonymize the data for improving our service. Personal information is never stored with usage data.

Yes, you can delete all your data at any time from your account settings. This action is permanent and cannot be undone.

Our users save an average of 15-25% on their utility bills. Actual savings depend on your current usage patterns and local rates.

We provide actionable recommendations including optimal rate plans, usage timing adjustments, energy-efficient upgrades, and identification of billing errors or overcharges.

We anonymously compare your usage with similar households in your area based on home size, family size, and climate zone to identify savings opportunities.

Yes! Basic bill analysis is completely free. We may offer premium features in the future, but core analysis will always be free.

No hidden fees whatsoever. Our basic service is 100% free with no credit card required.

Yes, you can download your analysis reports as PDF files for your records or to share with others.

We support JPG, PNG, PDF, and HEIC formats. Files should be under 10MB and clearly readable.

This usually happens with blurry images or partial screenshots. Try taking a clear photo of the entire bill in good lighting, or upload the PDF directly from your utility provider.

Not yet, but our website is fully mobile-responsive. Native iOS and Android apps are coming soon!

We support all modern browsers including Chrome, Firefox, Safari, and Edge. For best experience, please use the latest version.